Customers of the Northern Electricity Department (NEDCo) in the Upper West Region owe GH₵ 13,102,829 in arrears with Ministries, Departments and Agencies as culprits.
The Department’s general collection rate stands at 38 percent and taking off MDAs the Department can boast of close to 100 percent collection rate among individual customers meaning a chunk of the amount in arrears is owed by the MDAs, Madam Hilda Jalia Alhassan, NEDCo Area Commercial Officer told journalists at Wa.
She said the Department had 88,100 customers and majority of them are still in the post paid system which is giving Department challenges.
Madam Hilda said the Department recorded 32 percent losses in April and this reduced to 25 percent in May and added that it would step up disconnections to recover the arrears.
Smith Issah, Area Finance Officer of NEDCo, said the Department needed $ 221,567, 900 to improve on its service delivery.
Alhaji Mohammed Siam, Head, Public and Communication Relations, said as part of efforts to arrest the challenge, management had set up a task force to go after people stealing power.
The team would be in the Upper West Region next week to carry out the exercise.
Alhaji Siam said the Department had always announced planned power outages to the public, but explained that some of the outages were beyond the control of the Department because they were caused by unforeseen transmission failure
He said customers should know that when their meters were not running it was NEDCo that loses and that it was in the interest of NEDCo for the meters of its customers to be running all the time for it to stay in business and compete.
Credit: GNA
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