GCB workers urged to improve attitude to work

Kumasi, Oct 29, GNA – Dr Kwaku Agyemang-Mensah, the Ashanti Regional Minister, has appealed to workers of the Ghana Commercial Bank (GCB) to uphold best practices and do more to ensure quality service delivery.     He said productivity in terms of positive attitude to work, teamwork, elimination of bureaucracy and the reduction of the amount of time customers spent in the banking hall should be their primary concern.     Dr Agyemang-Mensah said this in an address read for him at the opening of the third quadrennial delegates’ conference of the Professional and Managerial Staff Union of the GCB in Kumasi.     The three-day meeting was held under the theme “Essence of the transformation process in the bank, its impact on productivity and staff development”.     The Regional Minister acknowledged the major role the GCB had and continued to play in the nation’s economic transformation through the creation of opportunities for the lower and middle classes to access banking services anywhere they found themselves in the country.     He appealed to the management to organize regular seminars and workshops for the employees to enhance performance.     Mr Simon Donu, Managing Director of the Bank, said improving productivity through a change of employees’ attitude to work was a priority agenda and that GCB’s transformation was to reposition and make it the preferred brand in the banking industry.        Dr Fritz Gockel, the Board Chairman, said GCB was endowed with the skills and expertise to transform its fortunes and urged the employees to boost productivity.     Mr Kofi Davoh, General Secretary of the Union of Industry Commerce and Finance  of the Trades Union Congress , called for a review of the labour law to properly protect the Ghanaian worker.     He accused some employers of beginning to show bad faith by proceeding to the courts anytime they had a ruling going against them at the National Labour Commission and said that should not be allowed to continue.   GNA... Read Full Story