Ghanaians have affirmed Vodafone’s position as telecom operator with the best customer experience, in the 2019 edition of the Ghana Customer Service Index (GCSI) Report by Hegemony Consulting. The report measured nine customer experience metrics, which include trust, look and feel, competence, professionalism, ease of doing business, customer focused innovations, feedback and complaints channels as … The post Vodafone
The Ghana Interbank Payment and Settlement Systems (GhIPSS) is concluding preparations for the launch of the universal QR code next month, Mr Archie Hesse, the Chief Executive of Ghana Interbank Payment and Settlement Systems (GhIPSS), has said. A QR code is a two-dimensional code made up of black and white squares that could be read … The post GhIPSS concluding
Guinea‘s President Alpha Conde has suggested publicly for the first time that he could run for a third term if the constitution is changed, a move likely to fuel further unrest. Guineans vote on Sunday in parliamentary elections and a referendum on constitutional reforms that could allow the 81-year-old to stand again, and the prospect … The post Guinea Pres
The head of the Catholic Church in Ethiopia was barred from leaving the main airport in neighbouring Eritrea to attend an engagement over the weekend. The church said Cardinal Berhaneyesus Demerew had been issued with a visa, which Ethiopians now get on arrival following a 2018 peace deal. But airport officials said their orders had … The post Ethiopian cardinal barred from entering
The Speaker of Parliament, Professor Aaron Mike Oquaye, has said he is a promoter of media freedom and will not do anything to undermine it. “I say with pride that (I assisted the late Professor Albert Adu Boahen in writing) the historic lecture which broke the culture of silence. “It helped liberate the media (so) … The post I am promoter of media freedom – Speaker
The audio recording in which Mr Samuel Ofosu Ampofo, the Chairman of the National Democratic Congress (NDC) allegedly threatened the life of some persons was yesterday admitted in evidence. The audio was tendered through Benjamin Ampofo Adjei, a prosecution witness, and a senior broadcast journalist at Adom Fm, an Accra based radio station, … The post Ofosu
In June 2017, the government placed a temporary ban on recruitment of workers to the Gulf States, citing a hike in reported cases of abuse faced by migrant workers. The Minister of Employment and Labour Relations, Ignatius Baffour Awuah, in announcing the ban also placed a freeze on issuance of recruitment licenses as part of … The post Is it time to lift ban on migration
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