Columnist
Stepping up employee engagement to influence a customer-centric culture
– initiate and drive an internal framework supportive of customer thinking I know a utility that is constantly reneging on its services to clients in my locality, making life extremely difficult as the service disruption can last weeks. I have stopped calling the big man. Even though he was kind enough to share his contact […]
The post Stepping
Features
Huawei and Global Sustainability Stakeholders discuss how to thrive with Green ICT
Huawei held the Green Development Summit, themed “Thrive with Green ICT”, during MWC Barcelona 2024. At the summit, guests from the International Telecommunication Union (ITU), MTN Group, International Union for Conservation of Nature (IUCN), UN Educational, Scientific and Cultural Organization (UNESCO), Kenya’s ICT Authority, and Indonesia’s Bandung Institute of Technology discussed how digital technology can […]
The post
Features
Showrooming vs. Webrooming: New trends in customer engagement
By J. N. Halm One of the most interesting aspects of living in a world that is virtually being run by technology is the new terms that pop up now and then. With each idea, concept, or practice comes a new name. With each new gadget comes a different terminology, a term that becomes a […]
The post Showrooming vs. Webrooming: New trends in customer engagement
General
GCERF reinforces partnership with govt: Strengthening peace and resilience in Ghana
A delegation from the Global Community Engagement and Resilience Fund (GCERF), led by the Board Chairman Mr. Stefano Manservisi, visited Ghana to discuss collaborative efforts in countering violent extremism. During the visit, the team paid a courtesy call on the President of the Republic, HE Nana Addo Dankwa Akufo Addo, the Minister for National Security, […]
The post GCERF
Features
BRICS+: an impressive enlargement
At the dawn of 2024, from January 1, five more countries became full members of the BRICS, a transnational association, which until then consisted of Brazil, Russia, India, China and South Africa, and thus became BRICS+ (BRICS Plus), totaling ten countries. Egypt which is located in northeast Africa and partly on the Sinai Peninsula, which […]
The post BRICS+: an impressive enlargement
Featured
Cement manufacturers urged to publish recommended retail prices
The Ministry of Trade and Industry (MoTI) and the Chamber of Cement Manufacturers, Ghana (COCMAG) have agreed to publish the recommended distribution and retail prices of the various grades of cement sold in each of their respective distribution zones. The Minister of Trade and Industry, K.T Hammond called the meeting to express concern about the […]
The post Cement
Editors' picks
Diaspora Engagement Policy launched
A Diaspora Engagement Policy has been unveilled at the Office of the President, Jubilee House, to enable Ghana build a mutually beneficial relationship with its diaspora populations around the world. Presenting the concept, President Akufo-Addo explained that the diaspora support is not only for remittances but also for the exchange of knowledge, skills and innovation […]
The post Diaspora
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